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Date : Mar 24, 2009

Question

I have purchased ford fiesta from a seller on 9th jan 2009 and got transferred in RTO on same day and not informed insurance company about the transfer for endorsing the policy on my name. Unfortunately on 28th feb 09 my vehicle got fired and the car damaged and it is total loss case. I have informed National insurance and submitted the claim papers and today i got a reply saying that since the policy holder name and claimant name differs your claim is rejected. I want to urge insuarnce company by filing my petition in consumer forum. What are the chances of getting the claim and i need some sample cases of such nature where the judgement was in favour of customer like complete case details along with judgement etc.. Dear Sir pls help me really i am not in a position to bear such huge loss which is roughly 4 lacs. Your suggestion regard to this will be of great help to me..pls help me sir i really beg you sir ... pls help me

Answer

To the best of our knowledge you are not eligible for claims as the insurance policy is not on your name. You should have informed insurance company about the car getting transfered on your name.

But still you can register your complaint with Consumer forum & Insurance ombudsmen.

 

 

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