Featured Products

Name of Card
Annual Fee (Rs.)
Grace Period (days)


IndianOil Citibank Credit Card
Free
Up to 55 days


HDFC-Platinum plus credit card
399
Up to 55 days


Citibank Cash back card
Free
Up to 55 days

Results shown above are being shown for all types of credit cards from all Networks and with all benefits.


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Don't have cash but want to buy the lovely shirt you just saw. You can do that if you have a Credit Card. But make sure you are able to pay off the entire amount due at the end of the month or you will be stuck with very high interest bills. While choosing your credit card find out about the joining fees, annual fees, add-on card fees, cash withdrawal fees, interest on cash withdrawal, interest rate if you are not able to pay the full amount due at the end of the month and freebies such as fuel surcharge waiver on filling petrol.


By filling in the form alongside you can choose from among the leading banks issuing credit cards in India. And compare their offerings.

Avoiding common problems faced by credit card customers

Describes the common problems faced by Credit Customers and steps to avoid them

Apnaloan.com Research Bureau

14 Aug 2007

Here are some common problems faced by credit card customers along with possible solutions.

  • No feed back from the bank after submitting all the documents and the application form - You need to take down the details of the name of the sales person who meets you, the Direct Sales Associate (DSA) that employs him/her, his/her mobile number, and the exact date when you handed over the application form. Getting the sales person's visiting card is a good idea but make sure you note these details down on your copy of the credit card application form. In many cases the sales person meeting you may not be carrying visiting cards. There is no point in following up with the sales person for a feedback. You will be better off calling the common call center of the bank and providing them with all these details. In some cases even that may not help in which case you may have to apply again.
  • Fees charged despite the promise of a free card - Get all promises in writing (or via email).
  • Subscription to insurance services or publications started without your approval - Keep a photocopy of the application form and take acknowledgment with full name and designation and mobile number of the bank representative to prove your case that you had never asked for the service.
  • If you still face a problem file an official complaint on the bank's Website.
  • If the issue is not resolved to your satisfaction within a couple of weeks you can file a complaint with the banking ombudsman. Details of how to file an online complaint with banking ombudsman are available on www.bankingombudsman.rbi.org.in



Related links:
How to select the right credit card for you
Things to watch out for while using a credit card
Credit Cards: Safety Features