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Date : Mar 3, 2009


hello sir, I have filed a complaint online against SBI cards through the link https://secweb.rbi.org.in/BO/compltindex.htm . Please let me know what should be the next step , Do I need to go personally to the OMBUDSMAN office and submit the complaint form or I can send it via post? Or my complaint is already submitted online and I do not need to do anything. Thanks (Pradeep Kumar)


Kindly make a complaint on a bank's website. If you do not receive a satisfactory/any response within 2-3 weeks, please approach the Banking Ombudsman. The details are available on bankingombudsman.rbi.org.in



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