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Tag Archive | "credit cards"

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Credit card dues? No problem!

Posted on 03 November 2008 by Basha Shaikh

There is no doubt that credit cards are the most convenient mode of payment. If you use your credit card smartly, then you may shop your heart out as well pay the bill amount with ease.

“But how?” is the big question.

First and foremost, your income defines your shopping budget. Let say your monthly income is Rs 25000 and the total expenses are let’s say Rs. 15000 (including all your personal expenses). Now you have Rs. 10000 handy. Common sense will tell you that this is your shopping budget. You would be wrong - your shopping budget is exactly double your saved amount i.e. Rs 20000.

Let me further explain how you could do it.

Let’s assume your bill statement is dated the 5th of every month and your due date is the 25th of every month. For instance, for the amount you shop on your credit card starting, say, the sixth of February, the due date will be the 25th of March, not the 25th of Feb! In the interim, you will receive another paycheck, that of March. This effectively means that you have the Rs. 10000 from February (the current month) and an identical amount from the next month’s salary to shop with.

Mind you, I am not recommending this as an idea for out-of-control shopping. I am only putting this idea across for anyone who would want to time their purchases so that they don’t end up paying a penny more than what they have spent on high credit card interest payments.

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Paid outstanding. Name still on CIBIL defaulters’ list

Posted on 22 October 2008 by Greha Mataliya

Do not be surprised if your loan application is rejected even after you have paid off your much due credit card outstanding balance. The bank might have called you and given you an option where you could just pay a specified sum, in return for a settlement letter. Once you do that and get the settlement letter, it doesn’t for a moment mean that the slate has been wiped clean. You apply for a personal loan or a home loan and the lender will simply let you know that it isn’t interested in lending to you because your name comes up in the Defaulters list on the Satyam or CIBIL list.

When you go in for a settlement, banks can and will legally report you as a defaulter - to the extent of the dues foregone by them - at the credit bureau. All details concerning your default stay at the credit bureau for 7 years. You must understand that you CANNOT remove your name from this defaulters’ list. It will be removed from the list only after seven years, provided you do not default on any subsequent loans (if you manage to get it, that is). What you COULD do is to try applying for a secured credit card - a card that is offered against your term deposits at the bank. This type of card is available at many banks. Build a good credit record with it. This will not remove your name from CIBIL defaulter list but it will improve your credibility in your credit report. This would also increase your chances of getting credit facility from various banks at decent terms in future.

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Credit Card Frauds - and how to avoid them

Posted on 22 October 2008 by Basha Shaikh

The best way to avoid fraud is to know how the fraud occurs. Credit card fraud starts when the card is stolen or when the crucial information of the card is stolen. This includes name of card holder, the account number, expiration date, and verification/CVV code. Stolen cards should be reported quickly by calling the customer care department. But stolen information is difficult to trace and one can only know that the fraud has occurred when the bill statement. Ergo, one should also check bill statement carefully when it comes in.
Identity thefts on card are increasing these days. Identity thefts are of two types - application fraud and account takeover.

Application fraud refers to the fraud when the criminal steals your document to open an account in someone else name. The criminal may steal your important documents like utility bills and bank statements in order to build up useful personal information.

Alternatively they may create fake documents. In account takeover fraud the criminal may gather the information of a person’s bank account then the criminal calls up the bank as a genuine cardholder and ask the bank to send the mail to the new address. The criminal would then report the loss of card. And then once the criminal receives the replacement card, he/she can use it!

Skimming is another type fraud done on credit cards. It is typically done by the dishonest employee working with the merchant. In skimming the criminal uses a small electronic device which is known as skimmer to capture the magnetic strip data on the card. This is then transferred to another, duplicate, card. The duplicate card is then used for fraud purposes.
It is easy for the bank to detect this type of fraud. The bank can collect a list of all the card holders who have complained about fraudulent transactions. Then, it uses data mining to discover relationships among the card holders and the merchants they use.
For instance if a large no. of the afore-mentioned credit card holders have used a particular merchant, that merchant terminal or (point-of-sale device) can be directly investigated.

In case of application and account takeover frauds you don’t have to worry much. If any unsolicited card is activated without the consent of the recipient the central bank has said that the issuing bank has to reverse the charges. Plus, they (issuing bank) would be required to pay a penalty twice the amount of the charges reversed. All you must do is to report a complaint at the issuing bank. If you do not receive a satisfactory/any response within 2-3 weeks, please approach the Banking Ombudsman. The details are available at www.bankingombudsman.rbi.org.in.

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It’s worth to know about CNP transaction on your credit cards

Posted on 21 October 2008 by Basha Shaikh

The aim of writing this article is to help the merchant as well as the customer to avoid risk present in the customer not present (CNP) fraud. Here we will carefully learn how the CNP process works to avoid CNP-related frauds in the future. CNP transactions happen with the card holder not present at the point of sale. Here the card holder’s order is taken by the merchant over the phone, email, or by fax. The merchant is unable to check the identity of the credit card holder. CNP transaction is thus the most risky for both card holder and merchant. Criminals can take undue advantage of this by using fake personal details by illegally obtaining your card information.

During the CNP process the merchant request authorization from the bank to process the sale transaction. The bank verifies that the card is not stolen or lost, and checks whether the card carries enough funds or not, and then gives the go-ahead to the merchant to proceed with the transaction. Now, if the transaction results in a fraud, the full amount has to be paid by the merchant. And the card holder whose card has been used for fraud purposes comes to know only when he/she gets the bill statement. So….check your bill statement as and when it comes in. If you find any fraudulent transaction, report to your bank immediately. In CNP frauds, the card holder is still safe as the bank would not hold the card holder responsible. The merchant is not so lucky. It has to pay from its own pocket whatever the fraudulent transaction amount is. So what’s the solution to avoid it for both the card holder and the merchant?

  • Merchants should avoid CNP transactions as a matter of course.
  • If they intend to do it, they should do these transactions only with clients who they know well; which means they can recognise the client’s voice properly. Even in such cases, they should avoid the transaction at the first hint of suspicion.
  • Card holders should not share their credit card details with anybody; not even with friends.

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The only way…

Posted on 26 September 2008 by Basha Shaikh

The Consumer Unity & Trust society (CUTS) has failed in convincing the Reserve Bank of India to pull down credit card interest rates.
(http://economictimes.indiatimes.com/ET_Debates/Cap_credit_card_interest_rates/articleshow/3473126.cms)

You would think that the CUTS would get some sense knocked into its stubborn head after repeated failures. After all, it has been at this for over five years. And even it they are fighting the good fight on our (the credit card consumers) behalf, the complaints are not going to go away. Neither are the problems. Whether interest rates go down or not, we ARE paying those interest amounts, month after month.

And let’s face it, no amount of sound logic is going to convince any of us who are inveterate spenders to slow down and maybe, you know,..spend less.

So, this will be just an exercise in questionable logic.

Do you wonder why when you just have Rs. 10000 to spend in a month, you end up spending twice that? How is that even possible?

Today is your lucky day.

Your income defines your shopping budget. Let say your monthly income is Rs. 25000; after expenses, let’s say you have Rs. 10000 free and clear. This is spending money, folks! Here comes the catch - Your shopping budget is actually twice that Rs. 10000! How? You know you can back Rs. 10000 worth of shopping on your credit card with this spending money. But when you are swiping that card, you know that you have a fifty day grace period before you gotta pay it back with interest. Guess what, your next pay will come in by then and with it comes another Rs. 10000 of spending money. So you are simply spending that money right now. Neat, eh?

Now, how do you do this smartly, so that you don’t default or end up paying exorbitant interest on all this?

Let’s say your credit card statement comes on the 5th of every month, and the due date of payment is the 25th of that month. Now, if you buy something on the 6th of the month, that purchase is listed only in next month’s statement. Which means, provided you pay up by every due date, you can blow the spending money of this month as well as the next month AND pay zero interest on the amount swiped on the card.

You are welcome.

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How interest is calculated on credit cards

Posted on 25 September 2008 by Basha Shaikh

Do you know that largest number of complaints registered with Banking Ombudsman is of credit cards?

According to the Reserve Bank of India (RBI) Annual Report, the number of complaints in the year 2006-2007 increased by 22% from the year 2005-06. In 2005-06 the number of complaints received were 31,732 which increased to 38,638 in 2006 -07 mainly due to rise in credit card complaints.

The nature of complaints ranged from levying of late payment fee, levying of excessive charges and issuing of unsolicited credit cards etc.

Do you think that only banks are responsible for the rise in number of complaints? Certainly not; we as card holders are equally responsible for it.

We as credit card holders are not even aware of different terms used by credit card issuers and how the charges are calculated still remains a mystery. You need to read to understand the terms and conditions thoroughly but calculation of interest on your credit card and how it is levied is most important factor which you need to learn on priority.

This will empower you to know that how much you need to pay actually. . If you learn this, it will help you immensely as you will know not only the right amount but also the right payment procedure which is not quite practical otherwise.

In credit card terms, interest rate is known as extended credits or revolving interest rate.

Revolving interest is charged to the card holder when he/she fails to pay the entire due amount on the card before the due date.

Look at the example below to get an idea how the interest rate is calculated:

X made purchases on his credit card - a TV for Rs. 10,000 on 01 March 08 and jewelry worth Rs. 5000 on 10th March 08 - both at an interest rate of 3.2% per month. The table below highlights how the interest rate is calculated on these purchases:

Statement date 20th March 08
Amount outstanding Rs 15000
Due date 11th April 08
Payment made on the due date Rs 3000
Balance carried forward Rs 1200
Interest rate (3.2% p.m.)
a) Intereston Rs 10000 for 41 days ( From 01 March to 10 April) Rs 404
b) Interest on Rs 5000 for 32 days ( from 10 March to 10 April) Rs 158
c) Interest on 12000 for 10 days (from 11 April to 20 April, the next due date) Rs 118
Total Interest charged in 20 April statement Rs 680
Service Tax 12.36% on Interest rate Rs 84
Outstanding due in 20 April statement Rs 12764

This table above explains that interest rates are calculated on daily basis on balance outstanding from transaction date. That means if you don’t pay your entire due amount before the due date interest gets calculated from the very day till the due date. The unpaid amount is also levied interest from the due date till the next billing date - that is for 10 days as per the above table. Now the question arises that on what basis/formula the above interest rates are taken into consideration, the days are calculated.

Here it is:

Outstanding amount x Annual interest rate x No. of days/365

Interesting point here - interest rate is applicable only when you do not pay the entire due before the due date.

Benefits of knowing the interest calculation:

  • You may realize that you are paying more than you spend.
  • You may avoid unnecessary purchase.
  • You may plan your finance better.
  • You may pay your due on time or at least before the due date.

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Bank income generators

Posted on 22 September 2008 by Basha Shaikh

Check out this news story:

http://sify.com/finance/fullstory.php?id=14754431

The story is about banks, who seeing their interest incomes fall, are all set to increase the merchant fees on their Point of Sales (POS) machines.

How did it come to banks hiking the merchant fees on the POS?

The obvious reason behind this is that RBI has hiked CRR and repo rate. So for banks to lend money without charging any interest rate to the card holder for a period of 40 to 50 days (the period of credit) is becoming more and more difficult. The banks had to make some adjustment to cope with this rising interest rate scenario, and this POS rate hike was one way of doing it.

Another reason could be to cover the increase in the non-performing assets (NPA) of the credit card industry. As of now, banks are finding it difficult to control the rise in credit card payment defaults. While the hike will not help to entirely cover the defaults, it could help by defraying some of the losses – a higher POS charge might force the merchant to tap into a more financially sound clientele, thereby reducing defaults.

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Personal loan - a debt trap

Posted on 19 September 2008 by Ushma Shah

In the current scenario when inflation is at its peak the middle class is going to be in the soup. They need to be aware of many ways in which they have to maintain their basic standard of living, for which people fall into the trap of debt. The most common and easily available loan to for a cash infusion with the lowest documentation is the personal loan. All loans if not taken for a purpose that is not of need it causes pain and could lead to distress.

Let’s see how an individual lands up in a debt trap:

Mr. X belongs to a middle class family with four dependants. His father is retired person. His mom and wife are not earning members of the family. Mr. X is the only bread earner for the family. He has a daughter who just started with schooling. Due to unavoidable personal responsibilities he had to take a loan of Rs.1,00,000 at 21% for one year. The EMI was Rs.9311.37. He was working with a private limited company where the pay is just so-so. His take-home pay is hand to mouth. After taking the loan, within the next three months he lost his job. He was unable to pay the EMI on time. He defaulted on his payments with the bank. After few months he got a job in a good MNC company and wanted to take on one more personal loan to repay the previous loan and come out of the defaulters list.

Since Mr. X already defaulted once, it would be difficult to fetch him a personal loan. To pay back the first debt he wants to go for a second personal loan. This would make him fall again in the debt trap. This time it would be difficult for him to come out of it.

Before taking a personal loan think that whether you genuinely require it or not. In case you have decided to go ahead for a personal loan do not just go with one bank and stick with their terms. A bank knows that a personal loan is more of an “individual’s requirement”. It is not a product which the bank needs to sell or offer it to the people. In current situations many of us are forced to perform things which we do not like, but still we have certain responsibilities to fulfill. This compel us take a personal loan to meet our current obligations or desires only. One does not even consider how much essential one’s credit-worthiness is. In future when one actually requires a personal loan it will not be easy. The bad track record would be an obstacle. It is better to find out with more banks and financial institutions with what rates they offer. Then take a call and find a best deal.

The other option is to take a secured personal loan. They have lower interest rates. The securities which lie in the lockers are of no use to us. In India we are very emotionally attached towards our possessions and we feel we can not deploy them for taking a loan. But if in case it fetches a lower rate of interest on your personal loan, then those possessions are invaluable. In India by personal we understand it is unsecured in nature. Our insurance policy, shares, investments made in National Savings Certificate, Kisan Vikas Patra etc can help you get a personal loan at a lower interest rate which other wise would be very high.

A personal loan is easy to obtain because the interest rate charged are very high. In financial markets there is nothing said as free lunch, you pay for each and every thing you want. So it is sensible to approach many banks and then go ahead with that bank which can offer you the best deal. Loan against security would be a better option. It will not give you sleepless nights.

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Ridding credit card debt

Posted on 18 September 2008 by Basha Shaikh

Are the rising costs of groceries leaving you with precious little money to pay for your credit card bills? Or maybe you’re just tired of signing EMI cheques for lovely family vacation you took – two years ago. The situations may differ, but by and large expenses continue. Everyone was to have a sound financial background with no debts to pay and a sizeable amount of cash inflow and investments tom support emergencies.

But is it possible to pay off lakhs in a short period? Yes, if you’re willing to do what it takes. Most of the time we act pennywise and foolishly, we do not realize a paisa saved is a paisa earned. A little scrimping and penny-pinching today will save you from heavy debt and interest charges down the road.

Pay off your credit cards in a timely manner, as and when you have idle funds may as much you can stretch cut off unwanted expenditure by prioritizing your needs. You must not go strictly by the “minimum monthly payment”. Paying the minimum amount required by your credit card company will do nothing to get rid of your debt. In fact, it could take decades before your cards are paid off with minimum payments.

Every time try to double or even triple credit card payment each month. It may be sounding scary, but dear friend this is the surest path you can be debt-free tomorrow. You have to just make some small changes to compensate your debt balance which you have to pay up. It’s difficult but still you have to leave luxury for some time and live a simple life only till you improve your credit worthiness. Plan before hand for your fixed expenses like control outside food and start cooking at home, try and negotiate low interest rate on your credit card., reduce your utility bills, don’t buy luxury items for which you have to pay monthly charges like laptop on monthly installment. Ones you start cutting all other expenses it would help you to get rid of your credit card debt.

Another option which is available is if you are unable to pay your credit card dues at one go, ensure that you always pay at least the minimum due amount, generally 5 % of your outstanding. In the meantime, find a concrete solution. You have various options - you could apply for a loan against property, stocks, insurance policy or jewelry. Or you could take a personal loan and pay off the credit card outstanding. Just remember that the rate of interest for a personal loan is higher than all the other mentioned options.

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Internet transactions do not guarantee product quality

Posted on 27 August 2008 by Basha Shaikh

Credit card issuers are not responsible for the quality of the services/products you might purchase on the Internet. Their only involvement in your purchase is when it comes to payment. Therefore, if you were to order a product online, pay for it online, and subsequently find that the product is not all that it is cracked up to be, do not expect the card issuer to cancel your financial transaction. Any issue you have with the product/service will have to be taken up with the company providing it/them. What you can do is raise a formal dispute on this particular payment; this could apply pressure on the product/service vendor to settle your complaint to your satisfaction. Vendors, especially online vendors have a real interest in keeping on the right side of payment networks. Any hanky-panky on their part and they could find themselves not able to use that particular payment network. This is only indirect pressure. Anything of this sort will still be outside the jurisdiction or interest of the credit card issuer. The credit card issuer’s liability is to ensure that when you pay with your credit card, the payment goes through without any hitches to the correct vendor, that’s about it.

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The Apnapaisa Blog specifically disclaims any responsibility for any loss, actual or consequential, caused due to any decisions taken on the basis of any material appearing on the blog. Please consult your personal finance advisor, insurance agent, or broker before taking any decision to buy any financial product.