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ICICI Pru launches webchat service

ICICI Prudential Life has introduced a webchat service for policy-holders to resolve policy-related issues. It is the first life insurer in the country to launch such a service.

Apnainsurance.com Research Bureau

16 Jun 2008

ICICI Prudential Life has introduced a webchat service for policy-holders to resolve policy-related issues. It is the first life insurer in the country to launch such a service.

The consumer needs to log on to the company website, and enter in policy details. The webchat will allow policy-holders to inform the insurer about address changes, contact details, seek information on matters such as premium, fund allocation, NAV and such like.