Home   >>    Articles   >>    Historical Queries   >>     Bank Grievance   >>    20238-Harsh-Rohan-loan-citibank-40-lacs-30-Aug
44.58 Lakh satisfied customers till Apr 2018
Get Loan Offers
Instant Home Loan Offers Instant Car Loan Offers Instant Personal Loan Offers
Instant Loan against Property Offers Instant Education Loan Offers Instant Credit Card Offers
Get Insurance Proposals
Instant Life Insurance Offers Instant Health Insurance Offers Instant Car Insurance Offers

Search Queries related to...

Did not get what you were looking for? Ask an Expert

Ask An Expert

Date : Mar 3, 2009


Hi Harsh, I am Rohan and have taken a loan with citibank for 40 lacs on 30-Aug-07. Since then I have been telling them from two years now, that they have booked all the conditions incorrectly . The marketing department promised me something else. Agreed tenur : 20 years they booked it for 10 years Agreed interest : 10.5 they booked it at 13.5 % Agreed emi : Approx 40,000 they are still charging me 60,910 (SIXTY one thousand) After fighting with them for three months they reduced the interest, but they say clearly that they cannot make the change in their online system. They are expecting me to make a payment of 60,910 every month and are charging me penal interest as well as SI bounce charges every month. Seeing these conditions and the high interest and penal interest I want to get rid of CITIBANK and look for a better option. It would be great if you could address this I have seen a lot of people get their queries sorted after they have lost hope from all quarters. I have all the relevant proof and documents to support it. Please find attached the letter I gave them in writing recently. Thanks, Rohan I gave the following application in writing to Shraddha khandelwal at Citibank Indore. Ref : CITIHOME LOAN NUMBER - 319877 Incorrectly booked and overcharged Date 17-Feb-09 Hi, I have been reporting repeatedly from 30-Aug-07 that my loan has not been booked according to the conditions agreed with your marketing team and have been getting false assurances that they will be rectified. Earlier I was levied a hefty interest of 13.5 which was corrected three months later, the tenur was corrected to 20 years But the EMI remained 60910. I called up phone banking a couple of times and asked them to change it, I was assured that they would look into the matter. I also received a letter (SMS-ID 242179on 30 Aug 2008) stating that the new EMI is 36455. But it never got reflected in the online system. Whatever money I deposit was being claimed. I request you to 1) Update online system to show EMI of 36,455 for 228 months. 2) In spite of having excess balance in my account for the whole month I do not understand why you always claim previous months EMI. I am told that 6487.00 Rs has been levied apart from extra charges on my account. 3) I see every month interest levied does not tally and penalty is there in all charges. Please revert It is not my fault. Thanks, Rohan 09406682770 Reference numbers of tickets raised. 6709027711 5709020020 6609017602


You ca lodge a compaint on the Bank's official website. However, if you have signed a document with the above mentioned "incorrect" terms and conditions, there is little that can be done. You can explore the options of switching a lender but since there have been bounces on your account, you may not be able to get a loan. However, you can apply for a loan to another bank and try and convince the potential lender of your issues.

ou can also check the 'Should I switch my loan' calculator on Apnaloan to check whether it makes sense to change the lender.

You may want to consider the prepayment charges payable to the exisitng lender and the processing fee to the new lender. You can check the home loan comparator to compare offers.



25804 Sir, I have booked flat and Home loan also disburshed. Slot of payment is decided as per start
25631 i have taken a housng loan from IDBI bank for purchasing an apartment. The apartment is not com
25614 I have received the information from cibil saying that my name comes in bank of baroda defaulte
25468 I have homeloan from ICICI, recently they reduced the interest by 1% and upon my call to custom
25388 Sir , for how hong consumer will be in CIBIL and can apply for any loan or credit card
25387 Dear Sir My name is appearing in CIBIL so if i have to go for home loan transfer will this crea
25206 Thank u for ur reply to q25084. But my main querry is whether SBI can change the fixed rate uni
25084 I had taken a home loan from SBI @ 8% Fixed Rate Option. But now in the Interest Accrued Certif
24743 My approved loan amount is 2172000 for an underconstruction property from HDFC for which I have
24578 My name appeared in the CIBIL list with remarks undisclosed Credit card dues. A copy of the sam
24227 Sir, i have been requesting my Bankers PNB to provide me with a loan amortisation schedule ever
24176 Sir, I am also a victim of CIBIL. I have applied for a home loan from SBI and with great diffic
24152 ING vysya bank offered me competative rate at the time of sanction of loan i.e.comparable to na
24129 Hi , I have a home loan with icici bank, I am planning to move to SBI after two years due to hi
24123 Is there any bank in India that offers home loan to two sister? Iam 23yrs and my sister is 24yr
24116 Respected Sir / Madam, My name is MANAV M SHAH, i am from CHENNAI. I have obtained a p
24086 hello sir, my frend applied for loan,it got rejected as they r saying ur name is in cbil,this h
23916 Sir, I've a Home Loan with ICICI, which I've been paying since more than 2yrs. Recently applied
23884 Dear Sir, I have applied for a home loan with SBI. In my cibil report there were 2 entries . On
23778 Dear Sir, I have purchased the Apartment in resale building, where I have paid the 25% amou
23580 Respected sir, i'm ranjth reddy from hyd,A.P.sir my father took a lorry in 2005 with
23569 Hi I have applied for home loan in IDBI bank, they have said that it is sanctioned and the CIB
23219 Dear sir i am looking for a loan amt Rs.500000 for tenure of 10yrs.so please help me from where
22805 Sir, request you to guide me on how to access my credit report from CIBIL. I called their helpd
22298 Sir, How can i know whether my name is there in CBIL defaults list or not?
22296 sir, my salary is 1 lak/month, and i have taken 1 crore as personal loan from different banks.
22292 Sir, Is pre closing my loan, bad? In CBIL, will it show poor?
22285 sir, i have some personal loans and credit card. There are some defaults in credit card. So my
22212 Dear Sir, i have taken a home loan with Deutsche Bank and the rate of interest now is 12.25 flo