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Date : Mar 19, 2009

Question

sir,i have a salary account in hdfc bank and i opened it in 2008 march,i used it for 4 months and i kept the account neutral.few days bach some agents from HDFC bank came to my residence and told me that i have a credit card due for rs 50000.the fact is i have no idea about applied for the card but sure i never used HDFC banks credit card.the agents are harassing my parents through frequent visits and telephone...can u brief about this and can police arrests me in this case

Answer

If you have not applied or if you have never used HDFC credit card and after that they are claiming just a huge amount, then you don't have to worry.Kindly make a complaint on a bank's website. If you do not receive a satisfactory/any response within 2-3 weeks, please approach the Banking Ombudsman. The details are available on bankingombudsman.rbi.org.in

 

 

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